FAQs

Your questions, answered.

A Servcorp Virtual Office is a total business solution. You can choose to work from home, or from anywhere and get the professional team, facilities and infrastructure of a multinational corporation, without the cost. A Servcorp Virtual Office will help you reduce your overheads and costs including rent, hiring and training the right staff and technology. Choose the package that best fits your needs and budget.
You have one fixed cost: your monthly Virtual Office membership fee. For additional services Servcorp charges by usage. Basically you pay only for what you use, nothing else.
You can Sign Up Online in less than 5 minutes and have your new office address and telephone number operational instantly.
Simply Sign Up Online and follow 5 steps to be instantly operational. Our secure website uses Verisign - Symantec SSL encryption to ensure information is protected.
The setup fee varies by market. Most USA locations are $1, some are $50. The setup fee cannot be waived. There is no security deposit required.
You will get an automatic email to activate your account to be operational immediately. Your Servcorp Manager will contact you to learn more about your business, and how we can support you with a Virtual Office solution. Your Manager will also request two forms of identification per the Identification Requirement in our Terms and Conditions.
Your First month FREE, no further obligation includes the usage of any Virtual Office package for the first month, obligation free. If you are not satisfied for any reason, contact us and request to cancel or downgrade to another package in writing within the promotional period. When you continue our service after the first month, your membership will be a month-to-month membership billed at the advertised package price at the time of signing.

Your first month paid membership will be due the day after your promotional period expires. Ongoing membership will be billed on a first of the month billing cycle thereafter.
After you Sign Up Online, ask your Manager for an agreement reflecting 20% off with a 12 month term. Your Manager will discuss this option with you and will send you an electronic agreement to execute. This is an introductory offer only and cannot be combined with other offers.
Within the first month free promotional period, you can cancel with written notice to your Manager at any time with no further obligation. With a month to month agreement, there is a one month written notice required to terminate your agreement. With a 12 month term, there is not an option to cancel within the 12 months; should you wish to cancel at the end of the initial term, one month written notice is required prior to that date. There is a $75 termination fee. Servcorp provides a $50 credit for completing an exit questionnaire which reduces this to only $25.
There are no hidden costs.

Once you are a client, rates for additional requested services billed on a pay-as-you-go basis can be viewed on Servcorp Online, under the “My Servcorp Manual”, available to you 24/7.
Developed specifically for our clients, Servcorp Online is an online management portal allowing you to:

  •   Manage your call handling preferences online in real time
  •   Book meeting rooms, boardrooms, facilities and resources instantly
  •   Manage and change your bookings online and real time
  •   Download and view your invoices at any time
The Servcorp Community is one of the largest private business communities in the world. It allows you to connect, collaborate and come together with over 35,000 fellow Servcorp Members globally. Among many other features, you will also find high-level content through curated articles, deep-knowledge forums, discounts, global events and much more.
Servcorp USA office hours are 8:30 am to 5:30 pm Monday - Friday, excluding holidays.

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First month FREE, no further obligation